Privacy Policy
Transparent about how we collect, use, and protect your information
Effective Date: January 1, 2024 | Last Updated: January 24, 2025
Boundless Networks, Inc. ("Onramp," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our network migration assessment platform and related services.
Information We Collect
Information You Provide
- •Account information (name, email, company name, role)
- •Network configuration files for assessment purposes
- •Communication preferences and feedback
- •Payment information (processed securely via Stripe)
Information Collected Automatically
- •Usage analytics and interaction data
- •Device information and browser type
- •IP address and general location data
- •Unrecognized commands for parser improvement (anonymized)
How We Use Your Information
- ✓Provide and improve our network assessment services
- ✓Generate migration templates and recommendations
- ✓Enhance our parsing algorithms and command recognition
- ✓Send service updates and important notifications
- ✓Process transactions and provide customer support
- ✓Comply with legal obligations and prevent fraud
Data Security & Protection
We implement industry-standard security measures to protect your information:
Note: Configuration files uploaded for assessment are processed in memory and are not permanently stored unless you explicitly save them to a project.
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- •With your explicit consent
- •To comply with legal requirements or respond to legal process
- •With trusted service providers who assist our operations (under strict confidentiality)
- •In aggregated, anonymized form for analytics and improvements
Cookies & Tracking
We use cookies and similar technologies to:
- •Maintain your session and authentication
- •Remember your preferences and settings
- •Analyze usage patterns to improve our services
- •Provide relevant content and features
You can control cookie preferences through your browser settings. Note that disabling cookies may affect functionality.
Your Rights & Choices
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal information in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information (subject to legal requirements)
Communication Preferences
Opt out of marketing communications at any time
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will promptly delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@boundlessnetworks.com
Address: Boundless Networks, Inc.
548 Market Street, Suite 62145
San Francisco, CA 94104
Data Protection Officer: dpo@boundlessnetworks.com
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- •Right to know what personal information we collect, use, and share
- •Right to delete personal information (with some exceptions)
- •Right to opt-out of the sale of personal information (we do not sell personal information)
- •Right to non-discrimination for exercising your privacy rights